Frequently Asked Questions
Expert guidance on your journey to finding the perfect heirloom.
Are your antique pieces authentic?
Yes, every piece in our collection is carefully vetted by our in-house gemologists to ensure authenticity, historical accuracy, and high craftsmanship standards.
What is your shipping policy for high-value items?
We offer complimentary, fully insured shipping via FedEx for all domestic orders. A signature is required upon delivery to ensure your jewelry arrives safely.
Can antique rings be resized?
Many of our rings can be resized by our master jeweler. However, due to the delicate nature of certain settings and patterns, we recommend contacting us before purchase to confirm if a specific piece can be adjusted.
What is your return policy?
We offer a 7-day return period for a full refund, provided the item is in its original condition. Please note that custom orders or pieces that have been resized are considered final sale.
Do you offer appraisals for insurance purposes?
Yes, every purchase from Isadoras Antique Jewelry comes with a complimentary detailed appraisal document which can be used to secure independent insurance coverage.
Do you offer flexible payment plans?
We provide several financing options, including interest-free layaway plans and third-party financing services, to help you invest in the piece of your dreams.