Returns & Exchanges

At Isadoras Antique Jewelry, we want you to be completely satisfied with your unique heirloom purchase. If your selection does not meet your expectations, we offer a 7-day return period for a full refund or exchange on all items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Contact our concierge team within 7 days of receiving your order to request a Return Authorization Number and a secure shipping label.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original presentation box and secure it inside a shipping carton along with all original documentation and appraisals.

• 3.
  Secure Shipping

  Affix the provided insured shipping label to the package and drop it off at an authorized carrier location, ensuring you obtain a receipt for your records.

• 4.
  Inspection and Refund

  Once our gemologists verify the item's condition, we will process your refund to the original payment method within 3 to 5 business days.